EAR'S Return Merchandise Terms

RETURN POLICY:  Most manufacturers consider the sale of their
products to the consumer as a final sale without any privilege except
for warranty service.  EAR will allow the return of some products as an
accommodation to its customers, regardless of any manufacturer's
policy.  However, EAR has specific conditions regarding returns that
must be followed.  Your sales receipt is the only proof of purchase
available. No cash refunds, store credit only with all returns.

Keep your original sales receipt in a safe place with the original box,
packing and warranty information.  If you need warranty repair, a copy
of the sales receipt will be required.

The following items are NOT returnable:

         SOFTWARE PRODUCTS
         LICENSING PRODUCTS
         PRERECORDED OR BLANK MEDIA
         SERVICES or SERVICE PRODUCTS (extended warranty, parts, etc)

ITEMS NOT LISTED ABOVE ARE HARDWARE RETURNS.
Please contact your sales person for return authorization.
Each product must meet the following criteria:

1.  Include dated sales receipt and original boxes.
2.  Include complete original packaging materials or cartons.
3.  Include blank unfilled warranty cards.
4.  Must be new with no sign of wear.
5.  Returns must be made within 5 days of receipt of equipment.
6.  Approved return goods are subject to a 15%-35% restocking charge.
7.  Layaways require a 50%down payment, 60 days maximum.
     NO REFUNDS will be given on cancellations.
8.  Used goods are sold on an AS IS basis, with a 30 day warranty.
     Warranty guarantees unit will be in working order only.
9.  Blank media, software, licensing, electronic parts, service and
     support products are not returnable.
10. Consignment goods are sold an AS IS basis with a 5 day
     from receipt of equipment warranty.

11. Special orders require a 50% deposit. NO REFUNDS will be given
     on cancellations. Special order items are products not in
     EAR's stock inventory.



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